Communicate Best When it Matters Most

David's experience and research into the best practices of leaders and influencers has made him a leading industry expert in communication, behavior, organizational effectiveness, and corporate culture.

Crucial Conversations: Tools for Talking When Stakes are High
Whenever you're not getting the results you're looking for, it's likely that a crucial conversation is keeping you stuck. Based on the New York Times bestselling book by the same title, David guides the audience through the skills to get unstuck.

Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
Every individual, team, and organization faces disappointment. People make promises and break them-and bad things happen. Based on the New York Times bestselling book by the same title, David addresses tools for ensuring accountability.

Influencer: The Power to Change Anything
The most important capacity we hold is the capacity to influence behavior. Based on the New York Times bestseller, Influencer, you will learn strategies to make change inevitable--strategies founded on more than five decades of the best social science research and confirmed in thousands of world-wide change efforts.

Leadership for Maximum Engagement: Crucial Skills for Team and Organizational Performance
What differentiates the best leaders and leadership teams from the rest? The best teams achieve something the rest never attain: 100 percent engagement and absolute intellectual honesty. David explores the crucial conversations skills that will immediately propel your team to maximum engagement.

Silence Fails: The Five Crucial Conversations for Flawless Execution
Success is determined by how well an organization executes high-stakes projects and programs. And yet, 83% of employees say the projects they are working on will fail. Leaders can increase their odds of successful project execution by 50 to 80% when they skillfully hold five crucial conversations.

Silence Kills: The Seven Crucial Conversations in Healthcare
All too often, well-intentioned professionals in healthcare organizations choose not to speak up when they're concerned with the behavior, decisions, or actions of a colleague.