![[Image] David Maxfield](../images/dmaxfield-main.png)
Watch David in Action
Video Clip #3 - Resolving Communication Breakdowns
Communication breaks down when people avoid discussing seemingly awkward problems. These breakdowns hurt organizations and relationships. David explains that, if you’re willing to address those problems, you can take control of the direction your relationship is heading.
Video Clip #4 - Natural vs. Imposed Consequences
What motivates people? David explains that consequences are what motivate people—people act based on what they believe will be the results of their actions. He shares the difference between natural and imposed consequences, and why the power of natural consequences is more lasting.
Video Clip #5 - Working Around Problem People
When a problem comes up with a colleague, how often do we talk to everyone but that person about the problem? David shares a healthcare scenario that illustrates how avoiding crucial conversations this way can be extremely damaging.
Video Clip #6 - Can You Motivate Just Anyone?
Sharing natural consequences can be a powerful tool for motivating others, but does it work with everyone? David shares a story about how sharing natural consequences can influence even the toughest crowd—in this case, a group of middle school students.